RimoteHR | Best Affordable HR Software for Modern Teams in Nigeria

This Privacy Policy describes how Rimotehands Global Ltd ("we," "us," or "our") collects, uses, and protects the personal information of users of the Rimotehr platform. We are committed to ensuring that your data is handled with the highest standards of security and compliance with global data protection regulations, including the NDPR and GDPR.

1Data Collection and Ownership

In the "Free" tier of Rimotehr, the relationship regarding data ownership is defined as follows:

User-Provided Data: Companies remain the owners of their specific records (Company and Employee data).
Metadata: We collect anonymized, aggregated metadata regarding platform usage to improve system performance and optimize our infrastructure.

2How We Use Your Information

We process data for the following purposes:

To provide and maintain the core functionalities of the platform.
To facilitate financial transactions (e.g., fee payments or payroll processing) via authorized third-party gateways.
To provide technical support and security monitoring.
To offer relevant value-added services (e.g., insurance or financial products) that may benefit the user.

Zero-Sale Policy: We do not sell your personal identifying information (PII) to third parties. Our monetization models are built on service convenience and ecosystem integration, not data brokerage.

3Data Security and Infrastructure

As a technology-first entity, we employ enterprise-grade security measures:

Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
Isolation: We utilize multi-tenant architecture with logical database isolation to ensure one user's data cannot be accessed by another.
Network Security: Our infrastructure is protected by advanced firewall systems and zero-trust network access (ZTNA) protocols.

4Third-Party Disclosures

We may share data with third parties only in the following instances:

Service Providers: Payment processors, cloud hosting providers, and SMS/Email gateways.
Legal Requirements: If required by law or to protect the safety and integrity of our platform.
User Consent: When you explicitly opt-in to a third-party service integration (e.g., a pension fund or a bank).

5Your Rights

Users have the right to access, rectify, or request the deletion of their data. In the event of a platform migration, we provide tools to export records in standard formats (CSV/JSON).

Contact: privacy@rimotehands.com